You can order our products directly through our online shop or via our retail partners. 

Simply visit our website, go to the "Products" section, and select your desired category. 

To purchase from a retailer, go to the "Retailers" section and select your preferred retailer from the list; simply click on the logo to be redirected to the retailer's website. 

Yes, we offer individual terms and discounts for business customers. Please contact us via our contact form to learn more about our B2B offers.

Yes, we offer a 60-day money-back guarantee. If you are not satisfied, you can return the product within this period.

Once you have met all requirements, you can send the package back to the following address:

DERBLAUE®
Theodor-Aufsberg-Str. 6
87527 Sonthofen

The shipping time is generally 2-5 working days for Germany, Austria, and Switzerland; depending on your location, delivery may take longer. We always strive for prompt delivery.

In addition, you will receive a tracking link with every delivery to monitor your shipment. 

Shipping time is generally 4-6 working days for the United Kingdom; depending on your location, delivery may take longer. We always strive for prompt delivery.

Additionally, you will receive a tracking link with every delivery to monitor your shipment. 

The shipping time is generally 3-4 working days for France; depending on your location, delivery may take longer. We always strive for fast delivery.

In addition, you will receive a tracking link with every delivery so that you can track your shipment. 

Our logistics center is located in the south of Germany, in Sonthofen at the foot of the Alps. 

Not within the EU economic region.
In Switzerland and Norway, additional customs duties and import taxes may apply; please check with your local customs office in advance. 
For the UK, we calculate the taxes and customs duties for you at checkout and settle them directly. This way, you don't have to worry about anything.  

Our products are extremely flexible, durable, and specifically designed for demanding applications. Furthermore, we place great importance on sustainability and quality to facilitate and improve your work processes.

Yes, we offer training sessions and tutorials for the optimal use of our products. Find out more on our website or write to us for further details: service@derblaue.com

DERBLAUE® is easy to understand and simplifies communication in everyday work. In addition, many liquids are represented in blue. DERBLAUE® stands symbolically for quality, reliability, and innovation. The color blue is often associated with trust and professionalism, which we reflect in our products and our service.

Yes, we also offer custom fall protection solutions for specific requirements. Contact our sales team for a personal consultation and a quote.

After use, remove all liquid residue and dispose of it properly. Then, clean the product with water and a mild detergent if necessary. Allow it to dry completely before storing it.

Store it in a clean, dry place protected from direct sunlight. Depending on the product, you can fold or roll it up. Avoid permanent, sharp creases to protect the material and flexible metal elements.

Our products are designed for multiple uses when used properly. Clean them after each use, let them dry completely, and check them for damage before the next use.

Our products are made of a robust, fabric-reinforced special PVC tarpaulin. Depending on the product, bent metal elements or fiberglass rods are also used to ensure dimensional stability and flexibility.

The products are designed for professional use. Sharp objects or unsuitable surfaces can damage the material. Liquid resistance and temperature limits also vary depending on the product – please check the details on the respective product page.

Many of our products are suitable for tight, low, or awkward installation spaces. 

How much they can be adjusted depends on the specific product: The professional tray can be compressed particularly flat. Funnels with fiberglass rods, on the other hand, are designed for dimensional stability and retain their shape during use. Pay attention to the dimensions and the intended application when making your selection.

That depends on the product and how it is used. The professional tub has been on the market since 2020. So far, we have received no complaints due to defective flexible metal elements.

Should a flexible metal element of the professional tub be damaged, you can purchase it as a spare part and replace it. 

For other products, replacement is not always possible depending on the design. 

Our products are suitable for collecting and draining various technical liquids, including:

• contaminated heating water
• glycol-containing liquids
• hydraulic oil
• heating oil
• as well as other technically suitable non-potable liquids

For aggressive chemicals, solvents, or other special media, material compatibility should be checked before use. 

Brake cleaner must not be used, as it dissolves the plasticizers from the material. These ensure the high flexibility of our products and can be permanently impaired by brake cleaner.

Our products are not suitable for drinking water or liquids that come into contact with food.

The temperature limits vary depending on the product:

• Pump: designed for liquids up to 60 °C. According to the available information, higher temperatures are also possible for short periods – about 1 to 2 minutes. A specific maximum temperature for this short-term use is not provided. Prolonged exposure to heat can damage the pump motor.
• Tubs, chutes, rosettes, and funnels: can be used up to 100 °C according to the available information. At high temperatures, the material becomes softer and more prone to deformation. Therefore, handle it with care and do not subject it to unnecessary strain.

When dealing with hot liquids, the hose should additionally be secured with a hose clamp if possible.

Yes. Our products can be rolled or folded to save space, making them easy to transport and store.

Depending on the product, flexible designs or integrated folding mechanisms ensure a particularly compact pack size.

Small holes or tears can be repaired on suitable products with the DERBLAUE® repair kit. For the professional tub, the integrated flexible metal elements can be replaced as spare parts. 

Whether a repair or replacement is possible depends on the product and the type of damage. Our support team will be happy to help you.

A defective battery does not belong in the household waste. Take it to an appropriate collection point, a recycling center, or a return location. You must not continue to use or charge damaged, swollen, or leaking batteries.